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LinkedIn Questions? Your Answers Are Probably Here.

May 30, 2013 / in General Information, LinkedIn / by

Mic Johnson, Blue Gurus

Post written by Mic Johnson, Blogger | LinkedIn Trainer | WordPress Content Guy | Social Coach | Rational Optimist | Jayhawk Fanatic | Cancer Volunteer

Jason and I do a lot of LinkedIn training for businesses looking to help their teams better utilize what is, in our opinion, the #1 business-to-business online sales tool today.

As you might expect, we get a lot of questions from people about how to use LinkedIn and how to do certain things within the tool. While we both love helping people, we also think it’s important to empower them to help themselves.

With that in mind, what most people don’t realize (mostly because LinkedIn doesn’t do a very good job highlighting this feature), is that their online Help Center is full of answers to hundreds of common questions.

LIHelpCenter

So how do you get to the Help Center?

LinkedInHelpCenter 1. Log into LinkedIn.

2. Hover over your picture in the upper right hand corner of the page.

3. You’ll see a dropdown like the one pictured here.

4. Select Help Center.

5. You’ll then see a “Welcome” screen like the one pictured below.

6. Type your question and you’re on your way!

LinkedIn Help Center

 

 

 

 

 

 

 

Here are a few examples of questions we hear frequently:

How do I remove someone from my list of connections?

How do I remove people who don’t belong on my Company Page?

How do I contact LinkedIn Customer Service?

What do I do if I have duplicate accounts?

Where do I change my account information and settings?

How do I control who can see my connections?

How do I change my password?

How do I update the email addresses for my account?

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